by Pa Rock
Disillusioned Seafarer
If my state lottery ever calls to say that I have won a free cruise on the Celebrity Millennium, I will demand my dollar back!
Should I run into Bill Gates during my too brief stay here in Seattle, I will recommend that he buy the Celebrity Millennium and sink it. The ship might make an adequate sanctuary for little fish as they hide from bigger fish, but it clearly misses the mark as a luxury cruise experience.
Should I run into Bill Gates during my too brief stay here in Seattle, I will recommend that he buy the Celebrity Millennium and sink it. The ship might make an adequate sanctuary for little fish as they hide from bigger fish, but it clearly misses the mark as a luxury cruise experience.
It has been almost six years since my last cruise, and I
knew that the world has taken on much more of a Walmart hue during that time – but I was shocked by how the concept
of a cruise vacation has been cheapened over the years.
The Millennium offers
one of the less expensive sailing packages in the industry. The initial cost, of course, is just the
hook. Once they get you on the ship, all
of the extra charges start to kick in.
The largest profit center on board has to be the Internet Café where hook-ups to cyber space are sold. There are no internet or phone connections on
the ship unless they are purchased from the cruise company.
First of all, the internet hook-up charges are
outrageous. The cost per minute is 79
cents. Then there are the packages: 90 minutes for $59 (the one I bought), one
day unlimited for $59, 240 minutes for $109, and unlimited access for the
seven-day cruise for only $199.
But it gets worse.
As soon as the minutes are purchased, the salespeople begin
back-peddling and explaining how service on a ship is much slower than anywhere
else. It takes three to four times as
long to do an internet task on a ship than it does on shore. So, while a person sits nervously waiting for
their site to appear, those expensive minutes just keep slipping away!
(I got smart quickly and began searching out internet access
sites on shore each day – and that saved me from having to buy additional
minutes from the pirates at on board the Celebrity
Millennium.)
Internet Service Grade:
Absolute and total “F”
Meals: Shipboard
dining used to be one of the best things about a cruise. The meals were elegant and sumptuous. They no longer are. The food is average fare, something you could
get at an Applebee’s, only the ship portions are smaller and tougher. The vegetable side with almost every meal I
ordered was green beans and carrots, usually undercooked. The fancy dining rooms no longer have ice
sculptures and food art to for the diners to gawk at as they wait for their
tables. Dining aboard the Celebrity Millennium was definitely a
sad experience – regurgitated nightly.
Dining and Food Grade:
“D”
Entertainment: As
mentioned in this space yesterday, much of the entertainment was passable, and
the shows featuring the ship’s singers and dancers were a bit above
average. An evening in the ship’s
theatre always provided a good opportunity to sit and relax – and sometimes
laugh and have fun as well.
Entertainment Grade:
“B”
Ports-of-Call:
Although the cruise ships dump their cargo (passengers) next to a ton of portside
shops, many of which are owned by the cruise ship companies, it is possible to
have a good port experience by getting away from the tourist shops and heading
out into the real world. I managed to do
that at each stop, and was rewarded by meeting interesting people and getting
to see things that the other old fat people on the cruise did not get to experience. Our ports for this
cruise – Juneau, Skagway, Hoonah, and Ketchikan – all proved to be memorable
experiences, and much more satisfying than the sailing portion of the
“adventure.”
Ports-of-Call Grade:
“A”
Housekeeping: The
young people who kept our cabin clean were very polite and efficient. I could not have been happier with the
service – except that we began the cruise with two small bars of soap, and they
were never replaced throughout the cruise.
Shampoo must have also been at a premium, because our single tube was
never replaced either. I don’t blame the
stewards for that, however. It is more
likely the result of a policy of the cruise ship company as it struggles to squeeze every loose penny out of every gullible tourist.
Housekeeping Grade:
“A-”
Casino: Every cruise
ship has a casino which is also a big profit center for the boats. Being a natural born high-roller, I took
five dollars of my social security money out of my wallet and sat down to play the
slots. I selected a “penny” slot which
had a minimum bet of thirty pennies – and nearly lost the whole thing. But then I rebounded and when my total hit
$5.58, I cashed it in and pocketed my 58 cents profit. Unfortunately, I bought a two-dollar ship’s
lotto ticket on the way out the door – and lost that, making my gambling total
a negative one dollar and forty-two cents.
Casino Grade:
“C.” The experience was
definitely nothing special.
Guest Relations:
There was a special area where a group of individuals worked to keep
customers happy. It also served as the
ship’s lost-and-found department.
Unfortunately, I lost a couple of things on this cruise and had multiple
dealings with those people. Each time I
tried to talk with them I was met with cold shoulders and patronizing
attitudes. One young man crossed a line
when he snapped at me unnecessarily. He
didn’t do it a second time.
Guest Relations Grade:
“F” (Only because my grading
system doesn’t go any lower.)
Overall Cruise Grade:
“C-“
The cruise experience has cheapened across the industry over
recent years, and Celebrity does not
seem to have done anything to buck that trend.
Best advice: When you’re planning
your next cruise vacation, consider sailing on Greyhound.
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